Feel free to contact us at
anytime! We are commited to providing fantastic service to each and every
one of our members. All emails are answered within 24 hours maximum. Please do
not hesitate to tell us if you find a non working site, a bug, or anything you
may be having problems with - we will fix it as soon as possible.
Please Read This Before Contacting Us
1
There are no hidden charges or extra fees once
you purchase your Deluxe Pass. One pass gives you access to ALL our sites! Visit
our Content Browser (here) to see all the sites you're
able to access with your membership.
2
If your access doesn't work, make sure you type
your username and password correctly and in lowercase - Username
and Password are CaSe SeNsItivE.
3
The best way to view our movies is to right click
the file and select ("Save target as..")
and then download to the folder of your choice on your hard drive. For some movies,
it won't work if you left click the movie link. You can also use a download manager
to download your movies. To get one (for free) visit
our Members Help Page located (here).
4
If you just hear sound coming from a movie and
have no picture, you need to install the XviD 5 codec which is 100% FREE. The
XviD 5 codec can be downloaded (here).
How long do I have to wait for my account to be active ?
You'll just have to wait for 1 little minute
for your username/password to be propagated on all our servers. If after 10/15
minutes your account doesn't work, just contact us using the form below
including your subscription ID or/and the email you used when you signed up.
If your problem still hasn't been solved through the use of our help pages,
contact us immediately so we can help you correct the
current problem, and address any other concerns you may have.
